United Arab Emirates (UAE) Enterprise Resource Planning (ERP) Market Research Report, 2029

Within the Gulf Cooperation Council (GCC), the United Arab Emirates (UAE) is notable for its developed Enterprise Resource Planning (ERP) market. Businesses in the UAE have long recognized the value of ERP systems for streamlining operations and increasing efficiency. In contrast, other GCC countries are catching up, with Saudi Arabia making substantial progress in digitalization and ERP adoption. The kingdom's significant investments in technological infrastructure and digital transformation programs are accelerating the expansion of its Enterprise Resource Planning (ERP) market, closing the gap with more mature competitors. Several prominent players dominate the enterprise resource planning (ERP) market. Among these are industry titans whose extensive suites of ERP solutions have long been preferred by large organisations worldwide. However, the market is shifting, with regional competitors gaining traction. These smaller, more nimble organisations provide specialised ERP solutions geared to specific industries, making them increasingly appealing to businesses looking for more targeted functionality. Furthermore, the introduction of cloud technology has resulted in the rise of new market participants. These niche businesses offer cloud-based ERP systems, taking advantage of the growing demand for flexible, scalable, and cost-effective software-as-a-service (SaaS) models. According to the research report “United Arab Emirates Enterprise Resource Planning (ERP) Market Research Report, 2029," published by Actual Market Research, the United Arab Emirates Enterprise Resource Planning (ERP) market is expected to grow with more than 8% CAGR from 2024 to 2029. In response to the UAE's determined attempt to lessen its reliance on oil, businesses are increasingly turning to Enterprise Resource Planning (ERP) systems to optimise operations and retain competitiveness in a variety of sectors. Recognizing the need to diversify beyond conventional oil-based income streams, businesses across industries are implementing ERP solutions to streamline processes, increase efficiency, and adapt to the changing economic landscape. This strategic shift emphasises the significance of embracing technological innovation in order to successfully manage economic diversification endeavours. The need for enterprises to comply with changing government rules is a major driver of ERP system adoption in the UAE. As regulatory requirements grow, particularly in areas such as data management and reporting, ERP solutions play an increasingly important role in supporting compliance initiatives. ERP solutions help firms navigate complicated regulatory landscapes more effectively by centralising data management and automating reporting processes. Furthermore, adherence to government rules emphasises the need of ERP deployment in assuring openness, accountability, and legal compliance across all sectors.

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ERP solutions encompass comprehensive software systems designed to integrate and streamline various business processes within organisations. These systems typically include modules for finance & accounting, sales & marketing, operations, and other functions. The finance & accounting module aids in recording, monitoring, and analysing financial transactions, ensuring compliance and providing visibility into financial performance. Sales & marketing modules optimise sales pipelines, track leads, automate campaigns, and analyse customer data. Operations modules manage production planning, inventory, procurement, supply chain, manufacturing, and quality control. These solutions can be deployed on-premise, where the software and infrastructure are maintained locally, or in the cloud, hosted on remote servers. End-users across industries like manufacturing, IT & telecom, transportation & logistics, retail & consumer goods, BFSI, healthcare & life sciences, and others benefit from ERP systems tailored to their specific needs, facilitating efficient operations and improved business outcomes. While the UAE adopts global solutions to improve corporate efficiency, localization issues remain due to the region's distinct business processes and tax systems. Adapting global ERP solutions to meet the UAE's specific needs requires considerable consideration and customisation. Navigating localization hurdles, from adjusting cultural nuances to dealing with regulatory complexities, is critical for the successful adoption of ERP systems in the UAE. Overcoming these challenges necessitates a sophisticated approach that blends global best practices with local needs, resulting in seamless integration and optimal performance of ERP solutions in the UAE market. Despite the UAE government's active support for digital transformation projects, ERP deployment must adhere to strict data security and privacy requirements. While these restrictions attempt to protect sensitive information, they also present hurdles for firms looking to properly use ERP systems. Balancing data security and regulatory compliance with operational effectiveness highlights the complexities of ERP deployment in the UAE. To realise the benefits of ERP adoption, firms must negotiate this legal landscape with caution, implementing strong data security measures and maintaining compliance with shifting regulatory frameworks. The UAE's expanding Small and Medium Enterprises (SME) sector creates considerable prospects for ERP suppliers who provide affordable and scalable systems. As SMEs grasp the value of digitization in driving growth and competitiveness, demand for ERP systems adapted to their individual requirements is increasing. Furthermore, planned mega-events such as Expo 2025 Dubai are expected to increase demand for efficient business management solutions by giving a platform for ERP suppliers to display their offerings and capitalise on new market prospects in the UAE. ERP suppliers may position themselves for long-term growth and success in the dynamic UAE market landscape by connecting with businesses' changing demands and using strategic events to showcase their capabilities. The COVID-19 epidemic has caused a significant shift in the ERP environment. With remote work becoming the norm, organisations have increased their use of cloud-based ERP solutions. These systems provide the flexibility and accessibility required to serve distributed workforces and maintain company continuity in the event of disruptions. As a result, traditional on-premises ERP deployments are declining in popularity, as firms prefer cloud-based solutions to match their changing demands in a post-pandemic environment. Considered in this report • Historic year: 2018 • Base year: 2023 • Estimated year: 2024 • Forecast year: 2029

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Aspects covered in this report • Enterprise Resource Planning (ERP) market Outlook with its value and forecast along with its segments • Various drivers and challenges • On-going trends and developments • Top profiled companies • Strategic recommendation By Offerings • Solutions • Services By Business Function • Finance & Accounting • Sales & Marketing • Operations • Others

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By Development • Cloud • On-premise By End User • Manufacturing • IT & Telecom • Transportation & Logistics • Retail & Consumer Goods • BFSI • Healthcare & Life Sciences • Others The approach of the report: This report consists of a combined approach of primary and secondary research. Initially, secondary research was used to get an understanding of the market and list the companies that are present in it. The secondary research consists of third-party sources such as press releases, annual reports of companies, and government-generated reports and databases. After gathering the data from secondary sources, primary research was conducted by conducting telephone interviews with the leading players about how the market is functioning and then conducting trade calls with dealers and distributors of the market. Post this; we have started making primary calls to consumers by equally segmenting them in regional aspects, tier aspects, age group, and gender. Once we have primary data with us, we can start verifying the details obtained from secondary sources. Intended audience This report can be useful to industry consultants, manufacturers, suppliers, associations, and organizations related to the Enterprise Resource Planning (ERP) industry, government bodies, and other stakeholders to align their market-centric strategies. In addition to marketing and presentations, it will also increase competitive knowledge about the industry.