Global Quick Commerce Market Research Report, 2024-29

Market Dynamic

Market Drivers • Hyperlocalization and Community Engagement: Hyperlocalization is emerging as a significant driver in the global quick commerce market. Companies are increasingly focusing on understanding and catering to the specific needs and preferences of local communities. This approach involves sourcing products from local vendors, tailoring offerings based on regional tastes, and even adjusting delivery times to suit local schedules. For instance, in densely populated urban areas, quick commerce services are aligning with local festivals, events, and peak activity times to ensure relevance. This localized strategy not only enhances consumer satisfaction but fosters community engagement, building stronger brand loyalty as companies become integral parts of the communities they serve. • Shift Toward Subscription-Based Models: The shift toward subscription-based models is a growing driver in the quick commerce market globally. Consumers are increasingly subscribing to quick commerce services for regular deliveries of groceries, household items, and even specialty goods. These subscription models often come with perks such as discounted prices, priority delivery, and personalized shopping experiences. This trend is driven by consumers' desire for convenience and predictability in their shopping habits. For quick commerce companies, subscription models provide a steady revenue stream and enhance customer retention, as subscribers are more likely to become repeat customers due to the ongoing relationship with the service. Market Challenges • Balancing Speed with Ethical Sourcing: Balancing the demand for rapid delivery with ethical sourcing and fair trade practices is a unique challenge in the global quick commerce market. Consumers are becoming more conscious of the ethical implications of their purchases, including the origins of products, the conditions under which they were produced, and the impact of rapid delivery on labor practices. Quick commerce companies face the challenge of sourcing ethically produced goods while maintaining the speed and convenience that defines their service. This requires companies to establish transparent supply chains, partner with fair trade-certified suppliers, and ensure that their operations do not exploit workers or contribute to unsustainable practices. • Managing Data Privacy and Cybersecurity Risks: With the rapid expansion of the quick commerce market globally, managing data privacy and cybersecurity risks has become a critical challenge. Quick commerce platforms collect vast amounts of consumer data, including personal information, payment details, and shopping habits. Protecting this data from breaches and cyberattacks is paramount, as any compromise can lead to loss of consumer trust and significant legal repercussions. As companies expand into different regions, they must navigate varying data protection regulations, such as GDPR in Europe or CCPA in California, adding complexity to their operations. Ensuring robust cybersecurity measures and compliance with global data privacy standards is essential for maintaining consumer confidence. Market Trends • Adoption of Autonomous Delivery Systems: The adoption of autonomous delivery systems is a rapidly emerging trend in the global quick commerce market. Companies are experimenting with drones, self-driving vehicles, and robots to deliver goods to consumers, especially in urban areas where traffic congestion and high delivery volumes are significant challenges. These autonomous systems offer the potential for faster, more efficient deliveries while reducing labor costs and minimizing human error. For example, in some cities, drones are being used to deliver pharmaceuticals and other small, high-value items, while autonomous vehicles are being tested for grocery deliveries. This trend is expected to grow as technology advances and regulatory frameworks evolve to support autonomous deliveries. • Focus on Ultra-Fast Delivery of Health and Wellness Products: A growing trend in the quick commerce market is the ultra-fast delivery of health and wellness products, driven by increasing consumer focus on health and well-being. This includes not only pharmaceuticals but supplements, fitness equipment, organic foods, and personal care items. Quick commerce platforms are partnering with health and wellness brands to offer a wide range of products that can be delivered within an hour. This trend is particularly strong in markets where health consciousness is on the rise, such as North America and Europe, but it is gaining traction globally as consumers seek immediate access to products that support their health goals.

Key Development

• In October 2023, Carrefour Polska has revealed plans to expand its collaboration with Glovo in Poland. The company will now offer its services in approximately 69 new locations, including Pszczyna, Tomaszów, Zgorzelec, & Mazowiecki. • In May 2023, Getir has revealed a collaboration with Uber Eats, intending to extend its instant grocery delivery service to Uber Eats users in the UK. • In March 2022, DoorDash announced the launch of an ultra-fast grocery delivery service DashMart in New York City, U.S., providing thousands of grocery items from localized dark stores in under 15 minutes. This expanded DoorDash's quick commerce footprint in a key metro market. • In November 2021, Gopuff invested USD 115 million to acquire rideOS in order to make use of its transportation management technologies. This enables Gopuff to create in-house logistics algorithms that maximize quick delivery