Columbia Last Mile Delivery Market Research Report, 2030

In Colombia, the last mile delivery market is rapidly evolving as e-commerce continues to grow across the country. The rising adoption of digital payment systems and the growth of mobile commerce have paved the way for a surge in demand for last mile delivery solutions. Cities like Bogotá, Medellín, and Cali, which are major commercial hubs, are driving much of this demand, and companies are constantly exploring innovative solutions to meet consumers' needs for faster, more convenient deliveries. One of the prominent trends in Colombia’s last mile delivery market is the increasing reliance on technology to improve operational efficiency. Logistics companies are investing in sophisticated software platforms that allow real-time tracking, route optimization, and better management of delivery fleets. These systems not only enhance operational visibility but also improve delivery accuracy, helping businesses reduce delays and meet the rising consumer demand for fast deliveries. Furthermore, many logistics providers are incorporating mobile applications that enable consumers to track their orders, select delivery windows, and receive real-time updates. The adoption of such technology has become essential as it aligns with the growing consumer expectation for speed and convenience in the delivery process. In addition to technological advancements, there is also a focus on sustainability in Colombia's delivery market. As global environmental concerns continue to gain traction, Colombian logistics providers are exploring eco-friendly options such as electric vehicles (EVs) and hybrid delivery systems. According to the research report, "Colombia Last Mile Delivery Market Research Report, 2030," published by Actual Market Research, the Colombia Last Mile Delivery market is anticipated to grow at more than 10.06% CAGR from 2025 to 2030. However, despite these advancements, Colombia’s last mile delivery market still faces significant challenges, particularly in rural areas. The country’s diverse geography, with its mountainous terrain and remote regions, presents logistical difficulties that hinder efficient delivery operations. While urban areas are well-served by traditional delivery methods, rural areas are often underserved due to the high costs associated with reaching these locations. To overcome this, companies are exploring alternative delivery models such as pick-up points, lockers, and parcel drop-off systems that allow customers to collect their orders at convenient locations, thereby reducing delivery costs and improving service reach. This model is particularly effective in regions where delivering directly to homes is not feasible or too expensive. Additionally, the growing popularity of parcel lockers in shopping malls, transport hubs, and urban centers is offering consumers greater flexibility in receiving their goods. By placing these lockers in strategic locations, businesses can streamline the delivery process while cutting down on transportation costs and minimizing the impact of geographical constraints. Furthermore, the growing demand for express delivery services, particularly during peak shopping seasons and promotions, has led to an emphasis on same-day delivery in major cities. The Colombian market is thus seeing a dynamic shift towards more adaptable and cost-effective solutions as businesses strive to meet the diverse needs of both urban and rural consumers, making the last mile delivery market an increasingly important and competitive sector in the country’s logistics landscape.

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Colombia’s last mile delivery sector is undergoing rapid transformation, driven by the expansion of e-commerce, changing consumer behavior, and the need for more efficient logistics solutions. The business-to-consumer segment dominates the market, with major retailers and online marketplaces such as Mercado Libre, Éxito, and Falabella investing in advanced logistics networks to ensure timely deliveries. The rise of digital shopping platforms, mobile commerce, and customer preference for home deliveries have significantly increased the demand for efficient last mile solutions in urban centers like Bogotá, Medellín, and Cali. Retailers are adopting innovative fulfillment strategies, such as localized warehouses and micro-distribution centers, to reduce transit times and improve customer satisfaction. The business-to-business sector is equally important, as companies rely on streamlined logistics to support operations, inventory management, and bulk supply chain movements. Industries such as manufacturing, healthcare, and retail require efficient last mile services to maintain seamless supply chains. Customer-to-customer transactions are also growing, particularly through peer-to-peer marketplaces like OLX and Facebook Marketplace, where individual sellers and buyers use independent couriers, motorcycle deliveries, and postal services to facilitate exchanges. The expansion of gig economy platforms such as Rappi and iFood has revolutionized last mile logistics, offering flexible delivery services for groceries, food, and retail products, making last mile fulfillment more accessible and efficient. Colombia’s last mile logistics landscape primarily depends on traditional transportation methods, but technological advancements are gradually reshaping the industry. Non-autonomous delivery modes dominate, with a vast network of motorcycles, vans, bicycles, and trucks handling the bulk of last mile deliveries. Motorcycle couriers, known as "mensajeros," are particularly prevalent in congested urban areas, offering quick and cost-effective delivery solutions. Local logistics providers such as Servientrega and Coordinadora play a crucial role in national distribution, supporting businesses with their extensive networks. However, the market is gradually embracing autonomous delivery technologies, with some logistics companies experimenting with drones and autonomous vehicles to optimize last mile efficiency. Regulatory and infrastructure challenges still hinder the widespread adoption of these technologies, but pilot programs in controlled environments suggest a promising future for automation. The integration of smart logistics solutions, including AI-powered route optimization, real-time tracking, and predictive analytics, is enhancing operational efficiency by minimizing delivery times and optimizing resource allocation. Sustainable delivery solutions, such as electric motorcycles and eco-friendly packaging, are gaining momentum as companies seek to align with environmental regulations and consumer preferences for greener alternatives. The transition to a hybrid logistics model, combining human-driven and automated delivery methods, is expected to redefine last mile logistics, reducing costs, improving efficiency, and enhancing service reliability. The last mile delivery sector in Colombia serves multiple industries, with e-commerce leading the demand for innovative logistics solutions. Online retailers and marketplaces are investing heavily in distribution networks, fulfillment centers, and automated sorting systems to enhance delivery speed and reliability. Fast-moving consumer goods, including groceries, personal care items, and household essentials, are another significant driver of last mile logistics, with platforms such as Domicilios.com and Rappi playing a major role in fulfilling orders within short time frames. The food and beverage industry also relies heavily on rapid delivery services, with restaurants and cloud kitchens leveraging on-demand platforms to cater to the increasing preference for home dining. The pharmaceutical sector is experiencing strong growth in last mile logistics, as consumers increasingly opt for home delivery of prescription medications and healthcare products. Ensuring temperature-controlled transport and secure handling of sensitive medical products is a key focus area for logistics providers. Electronics and high-value goods further contribute to the demand for last mile services, requiring secure packaging, real-time tracking, and efficient handling to prevent damage or loss.

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Nikita Jabrela

Business Development Manager

Speed and convenience are the driving forces behind the evolution of last mile logistics in Colombia, with businesses increasingly prioritizing fast and reliable delivery solutions. Standard delivery remains the most common option, typically taking a few days to a week, depending on the location and logistics provider. However, same-day and express delivery services are gaining popularity, particularly in metropolitan areas where competition among e-commerce retailers and logistics companies is driving the demand for faster shipping options. Subscription-based delivery models are emerging, offering unlimited express shipping for a fixed monthly fee, increasing customer retention and loyalty. The adoption of smart lockers and pickup points is also expanding, providing consumers with flexible alternatives to traditional home deliveries. Contactless delivery methods, driven by increased digital payment adoption and health-conscious consumer behavior, have become the norm, further streamlining last mile fulfillment. Sustainability is another key focus, with companies incorporating electric delivery vehicles, bicycle couriers, and environmentally friendly packaging solutions to reduce their carbon footprint. Considered in this report • Historic Year: 2019 • Base year: 2024 • Estimated year: 2025 • Forecast year: 2030 Aspects covered in this report • Last Mile Delivery Market with its value and forecast along with its segments • Various drivers and challenges • On-going trends and developments • Top profiled companies • Strategic recommendation

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By Service Type • B2C (Business-to-Consumer) • B2B (Business-to-Business) • C2C (Customer-to-Customer) By Technology • Non-autonomous • Autonomous By Application • E-commerce • FMCG (Fast-Moving Consumer Goods) • Others (electronics, luxury goods, and pharmaceuticals) By Delivery Time • Regular Delivery • Same-Day Delivery The approach of the report: This report consists of a combined approach of primary as well as secondary research. Initially, secondary research was used to get an understanding of the market and listing out the companies that are present in the market. The secondary research consists of third-party sources such as press releases, annual report of companies, analyzing the government generated reports and databases. After gathering the data from secondary sources primary research was conducted by making telephonic interviews with the leading players about how the market is functioning and then conducted trade calls with dealers and distributors of the market. Post this we have started doing primary calls to consumers by equally segmenting consumers in regional aspects, tier aspects, age group, and gender. Once we have primary data with us we have started verifying the details obtained from secondary sources. Intended audience This report can be useful to industry consultants, manufacturers, suppliers, associations & organizations related to agriculture industry, government bodies and other stakeholders to align their market-centric strategies. In addition to marketing & presentations, it will also increase competitive knowledge about the industry.